// Support

Frequently
Asked

Straight answers to the questions people ask before committing to coaching with PrimeBuilt.

What coaching options do you offer?

Three ways to work together: online coaching (fully remote, wherever you live), in-person coaching (Bay Area residents only), and hybrid coaching that mixes both. Every option is 1-on-1 with Jermaine. No cookie-cutter templates.

How does the process start?

One short form on the application page — about two minutes — then you go straight to booking a free 20-minute intake call. The form covers the basics: your program, where you're based, your goal, your training experience, and anything health-related worth flagging. The rest gets covered live on the call.

Who is this for? Do I need to be advanced?

No. Clients range from busy professionals getting back in shape to competitors prepping for a stage. What matters isn't your starting point, it's that you'll show up and do the work consistently. The intake call is exactly for figuring out whether we're a fit.

Do I need to compete to work with you?

Not at all. Most clients train to look, feel, and move better, not for a stage. If you do want to compete, Jermaine is an IFBB Pro and can take you through a full prep.

What's included in coaching?

Individualized training programming, dialed nutrition, regular check-ins, and direct access to Jermaine. Exact deliverables depend on your program and get confirmed on your intake call before any commitment.

How does billing work?

Coaching runs month-to-month. No long contracts. If you want to stop, tell Jermaine and service ends at the close of the current 30-day period. Note that no refunds are issued on cancellation (see Terms).

What if life gets in the way? Can I pause?

Yes. You can place your program on hold for up to 60 days for health issues, family emergencies, and the like. After 60 days the hold expires and re-joining is subject to current market rates.

What does the nutrition side look like?

Structured, real-food nutrition built around your schedule and preferences, typically 4–5 meals a day. The intake asks about your food dislikes, allergies, and lifestyle precisely so the plan is one you can actually follow.

Is this medical advice?

No. Jermaine is not a medical doctor or registered dietitian, and coaching is not a substitute for medical care. Always consult your physician before starting a new training or nutrition program. Full details are in the Disclaimer.

Why do I need an account?

Your account keeps your intake in one place and becomes your login for the client portal. Sign in with a magic link (no password needed) or a password. Your choice.

Something else?

Email getprimebuilt@gmail.com or DM @gause1.0 on Instagram.